Known Issues

Before reporting an issue, please review the list of known issues below to see if Stanford Web Services is already aware of the issue. You can also check the Requested Features list to see if your item is listed there.

If you find an issue that isn't listed, please submit a bug report through the Services portal.

Last updated: 12 March 2026

Known issues

Filtered Lists Paragraph

• The Argument field is currently not implemented. 

Intranets

• Some intranets using workgroups to control access may experience log in problems or slowness for users who are in a large number of workgroups. If you are experiencing this on your intranet, please file a help ticket.

OEmbed

• OEmbeds will be deprecated. Change your method of embedding to use the embed field rather than the Oembed field.
• If you have more than one OEmbed on the page, Siteimprove will report the issue "Element IDs are not unique". It is a WCAG Level A violation:  Understanding Success Criterion 4.1.1: Parsing. To correct this, place only one OEmbed item on a page.

Embeddables

• Adding a caption to an Embeddable affect the size of the embedded display. To correct this, add the caption in the text editor, rather than in the embed field.

Twitter/X

• Twitter/X embedded media will no longer display a timeline feed of Tweets for many users due to a change in the Twitter/X content access model. We strongly recommend removing embedded Twitter/X feeds from your site.

Courses

• Multiple instances of a course are displayed on the Filtered List Page and Lists Paragraph.

Images

• The image on the News Lists Paragraph Default display and Filtered List Page display does not respect the Focal Point setting. For best results, crop the image to a 2:1 ratio.

Menus and Navigation

• When adding a menu link to a page that already has a manual entry in the main navigation, you may experience problems with the path on that page, with endlessly repeating page paths (example: /path/path/path/path.) We do not recommend duplicate entries, both for this reason and for SEO.
• When added an external link in the Main Navigation, internal pages that are nested under that menu item will have a corrupted path that includes the external link URL. We recommend avoiding using external links as a parent menu item.

Person

• Contact header shows up even if no contact information is filled in.
• When creating a clone of a Person profile page, the Prepend Cloned Titles field does not function. All Person clones will have the same name.

Filtered List Page 

• Using Load More on the People Pre-built Filtered List Page may result in duplicate headers for subcategories of people.

News, Events

• When creating two or more clones of Events or News and incrementing them by the publishing date or time, the date/time will only increment once. All the clones will have the same date/time. See How do I Clone Content? for more information.

Publications

• When changing the citation style on the default Publication List page from Chicago to APA citation style, the Filter by Topics list pages will remain listed in Chicago style. See Changing the publication citation style for more information.
• Using a letter in the Pages field may cause the citation to break, resulting in a 502 error.
• Search results will send you to the publication page rather than the external link for publications with an external source.
• When presenting a list of publications in Chicago style, the year does not appear if a DOI number is included.
• Site Managers are not able to Publication Filters taxonomy terms.

Publications Importer

• Some special characters are not recognized by the importer and result in odd characters being added after the import. Editors should plan to check imported publications, paying special attention to diacritical marks, author names, and text areas.

Layout Builder

Layout Builder is available on Stanford Sites by request only. We do not provide support for this tool. Use this feature at your own risk. 

Masthead and Local Footer

• When there are Primary Links in the Local Footer, the Third Content Block will not align at the top of the column even if no Secondary Links are present.
• Mastodon icon is only available for links to the Mastodon.social server.

Google Tag

• Google Tag module now includes enforced privacy settings. If you experience a drop in analytics/tracking data, you can remove tracking for items that require consent or add a consent banner to your site. More information on options will be available soon, or you can reach out to the University Privacy Office.

Algolia

• If Algolia is configured on your site, deleted pages may still show up in the Algolia search results. Please submit a SNOW ticket to ask Web Services to clear the trash can on your site.