List of Known Issues

Before reporting an issue, please review the list of known issues below to see if Stanford Web Services is already aware of the issue. You can also check the Requested Features list to see if your item is listed there.

If you find an issue that isn't listed, please submit a bug report through the Services portal.

Last updated: 9 May 2025

Known issues

Utility Navigation

• Currently there is no mobile display for Utility Navigation

Filtered Lists Paragraph

• Argument field is non-functional 

Opportunities

• Opportunities page display will show dividing borders in the sidebar, even if the fields are not filled out.

Intranets

• Some intranets using workgroups to control access may experience log in problems or slowness. If you are experiencing this on your intranet, please file a help ticket.

Person Importer

• Changes made to the Person Importer may require that SWS clear your site cache. If you make changes that are not being reflected in the import, and you have already confirmed that the profiles are public profiles, please file a help ticket to clear the site cache.

OEmbed

• If you have more than one OEmbed on the page, Siteimprove will report the issue "Element IDs are not unique". It is a WCAG Level A violation:  Understanding Success Criterion 4.1.1: Parsing. To correct this, place only one OEmbed item on a page.
• Adding a caption to an embed may change the size. To correct this, add the caption to the media item instead of in the embed field.

Twitter/X

• Twitter/X embedded media will no longer display a timeline feed of Tweets due to a change in the Twitter/X business model. We strongly recommend removing embedded Twitter feeds from your site.

Global message

• Some users may experience an issue where they are unable to edit the body of the Global Message. The text format for the global message may need to be reset by Stanford Web Services. Please file a help ticket if you experience this on your site.

Courses Importer

• Multiple instances of a course are displayed in the end-user display (on the default list page and other list views through List Paragraph).

Anchor Links

Please see How do I create a jump-to link for a workaround for the below issues.

• The anchor link tool is no longer an option in the toolbar.

Images

• If you attempt to add an image, the media library might only show 6 results (depending on where you are adding the image). Click on "Table" or "Grid" to see all the images.
• The News list does not respect the Focal Point setting. For best results, crop the image to a 2:1 ratio.
• A 502 error will occur if the uploaded images exceed the specified requirements. To resolve this issue, please resize the image according to the Image Size options outlined in Work with Images and Other Media in a Text Area.

Menus and Navigation

• When adding a menu link to a page that already has a manual entry in the main navigation, you may experience problems with the path on that page, with endlessly repeating page paths (example: /path/path/path/path.)
• After navigating to a page after selecting a topic from the Topics Menu or Filter by menu, you’ll see that there is no active menu item. To get an active menu item to display, add the topic page to the menu. See Add topics to the menu.
• Drupal sitemap.xml 'Last modification date' column does not sort correctly.

Person Profile Page, List Page

• Contact header shows up even if no contact information is filled in.
• When creating a clone of a Person profile page, the Prepend Cloned Titles field does not function. All Person clones will have the same name.
• The title field on People node pages appears twice and can look duplicative, depending on information from CAP.
• Using Load More on the People page may result in duplicate headers for subcategories of people.
• People list spacing needs to be reduced.

News, Events

• When creating two or more clones of Events or News and incrementing them by the publishing date or time, the date/time will only increment once. All the clones will have the same date/time. See How do I Clone Content? for more information.
• Some older sites show a default events listing page and past events listing page with incorrect semantic headers on event titles; they display as H3 instead of H2. There is a workaround; please file a help ticket and SWS can fix it for you.

Publications

• When changing the citation style on the default Publication List page from Chicago to APA citation style, the Filter by Topics list pages will remain listed in Chicago style. See Changing the publication citation style for more information.
• Using a letter in the Pages field may cause the citation generator to break, resulting in a 502 error.
• When searching for an article title, the link from the search results will send you to the publication page rather than the external link. Click the link in the publication page to access the external link.
• When using a Teaser, the Publication will not redirect when you list an External Source. It will go to the internal Publication page.
• When presenting a list of publications in Chicago style, the year does not appear if a DOI number is included. 

Publications Importer (experimental)

• Some special characters are not recognized by the importer and result in odd characters being added after the import. Editors should plan to check imported publications, paying special attention to diacritical marks, author names, and text areas.

Layout Builder

Please note that access to Layout Builder is available on Stanford Sites by request. However, we do not provide Layout Builder support, and Site Owners should use this feature at their own risk.

• You must have Layout Builder turned off to display banner images at full width while using Full Width layout.
• News date and image overlap in the custom Layout Builder news block.

Masthead and Local Footer

• The lockup logo field will not accept logos over 4 MB.
• When there are Primary Links in the Local Footer, the Third Content Block will not align at the top of the column even if no Secondary Links are present.
• Mastodon icon is only available for links to the Mastodon.social server.

Google Tag

• Google Tag module now includes enforced privacy settings. If you experience a drop in analytics/tracking data, you can remove tracking for items that require consent or add a consent banner to your site. More information on options will be available soon, or you can reach out to the University Privacy Office.

Taxonomy

• Shared tags do not support nesting.